My kids wished for a consistent pool availability as they were excited to swim. It would really enhance the family experience.

The hotel offers a fantastic location next to the Costanera Mall, making it convenient for shopping and dining. Enjoyed spacious rooms and a lovely view of the mountains, but the breakfast menu was repetitive and the elevator access could use improvement. Service was generally friendly, which was appreciated.

I had a fantastic time during my 3-night stay, enjoying the amazing breakfast and the refreshing rooftop pool. The room was clean and cozy, providing a calm retreat after a busy day. Just a heads-up, the check-in process took a bit longer than I'd hoped, but it didn’t ruin my stay at all. 😊

A Fantastic Family Stay with Stunning Views!

Our family enjoyed a spacious room with breathtaking views of the Costanera Center. The kids loved the comfortable beds and ample space. Breakfast offered a variety of fresh fruits, but I recommend arriving early for the best selection. Don’t miss the rooftop for sunset views!

Fantastic, Fantastic, Fantastic

I loved the spacious premium double room, which offered stunning city views that made waking up so special! The breakfast was an absolute treat, with a wide range of delicious options including fresh fruit and amazing juices that were refilled right until the end. Plus, the lobby and overall ambiance of the hotel were inviting and stylish, setting the tone for a fantastic stay.

strongly recommend ❤️✨

Centrally located near a big mall with great views. My only issue was the small shower that didn’t heat well. Friendly staff helped with everything I needed.

The breakfast buffet stood out with a diverse selection, from delicious focaccia bread to various hot and cold options. Even with a room overlooking a busy road, soundproofing was exceptional. However, the shower had drainage issues, turning the bathroom into a pool after just a minute. Additionally, room service was slow, with long waits for food. The room felt a bit bare and could benefit from more decor to enhance comfort.

This place suits me perfectly with great wi-fi, a rooftop pool, and 24-hour reception. During my first stay, the staff even helped me find places with a good exchange rate. I’ll be back for Easter!

The Premium Double Room was spacious and comfy, which was a big plus. I loved the waterfall shower in the bathroom—it was such a nice touch! The location was also great, super close to shops and restaurants, which made things easy. Definitely appreciated the housekeeping too. But the furniture could use a little updating, and I wasn't a fan of the breakfast selection. Solid stay, though!

would love to go back

Excellent location right across from a huge shopping mall and close to the metro. My room was spacious and super clean, with a comfortable bed, flat-screen TV, and an amazing rain head shower. They offered a delicious breakfast with fresh smashed avocado. The staff was friendly and the concierge was super helpful.

The modern decor and spacious common areas made me feel at home, while the accessible features, like wide hallways and elevators, ensured I could navigate easily and enjoy my stay without any worries.

More senior-friendly seating in common areas would help.

I loved the modern decor and accessibility features, which made my stay comfortable and enjoyable. The staff were kind and attentive, always available to assist with my needs, ensuring a pleasant experience during my visit.

More senior-friendly seating in common areas.